PROS AND CONS OF E-COMMERCE | ADVANTAGES AND DISADVANTAGES OF E-COMMERCE

MEANING OF E-COMMERCE

E-commerce is the use of internet and web to transact business i.e digitally enables commercial transactions between and among organization and individuals. Its customers can easily purchase the goods and services online. It is the best way to buy or sell the products and services online. It is very helpful for the all customers and sellers because buyers can purchase products. To satisfying their needs and sellers can sell their products to gain the profit. In like manner, E-commerce is a good platform for both buyers and sellers.

PROS AND CONS OF E-COMMERCE:

In modern time, e-commerce is the important part in every person, company or business. A modern business cant runs smoothly without the help of e-commerce. In other words, e-commerce is the good platform for promote a particular business online or sell all type of business-related products and services online. There are some pros and cons of e-commerce is given below:

PROS OF E-COMMERCE:

UBIQUITY:

E-commerce is placed in every business as well as all places. In ubiquity, marketplace and market space involving in it. Market place refers to the exchange of goods and services physically. Market space refers to the exchange or purchase of goods and services through the internet. So these two important terms are involved in it.

REACH IS GLOBAL:

E-commerce is provide its services in the whole world. E-commerce is globally accessible because it is the important part of the today’s scenario of the business. A customer can easily purchase there all need related products at home online. Like Amazon is providing its services on the e-commerce platform in all countries of the world.

UNIVERSAL STANDARDS:

The various standards of e-commerce like its various rules and regulations are the same for all. It universally provides services to its all customers with the same terms and conditions. No one rule is different for another person in the e-commerce. So we can say that the universal standards are the same for all employees.

CONTENT RICHNESS:

If a customer wants to purchase online product, he/she can easily get a brief idea about the particular product because e-commerce platform provides the all information about the product to its customers. Customers can know about the brand, colour, size information about a particular product which they want to purchase. So content richness is the main focus in the e-commerce.

INTERACTION WITH CUSTOMERS:

E-commerce is going wider day to day. A business meets its too many customers daily and customers also get the new ideas about purchasing thier need related products online. E-commerce provides the various products to its customers with the help of interaction.

INFORMATION DENSITY:

Information density refers to the information availability among all customers. in other words, it shows that how much information a customer has about a specific product which he/she wants to purchase. When a customer purchases a product through e-commerce, he has the good information about the particular product. So information density is appropriate for a product.

CUSTOMIZATION/PERSONALIZATION:

These terms refer to the purchase of a product according to the particular need or demand of a customer. A customer purchases a product according to their needs and desires.

SOCIAL TECHNOLOGY:

E-commerce is very helpful in selling any company’s product because promotion on social media is the part of internet marketing. Instagram , facebook , Linkedin , Quora etc are in social media.

CONS OF E-COMMERCE:

There are various disadvantages of e-commerce are in it. These are:

SCAMS:

In cons of e-commerce, many scam-related issues are affecting the progress of e-commerce. In short words, we can say that e-commerce fraud is the part of it because many fraud companies sell their products online. These products may expensive than others and can harmfully effect on the customers when they purchase these products and use them.

SECURITY ISSUES:

In e-commerce, anyone can run the website that can be fake. These websites are collect the all the personal information about the customers and theft their all money and information. No doubt e-commerce is a good place for buying and selling the products but various security related issues are the part of it.

PHYSICALLY CHECK OF PRODUCT:

On e-commerce sites, where customers purchase the products, they cannot touch the product while purchasing this. Quality of product or good stuff is not guaranteed while purchasing the online products.

LACK OF EDUCATION:

There are many customers are uneducated so they cannot use the e-commerce or online shopping for purchasing a product. That fctor is mainly effecting the e-commerce.

DELIVERY PROBLEMS:

Sometimes, delivery of a product is not done on proper time or delivery is too late. In this manner, customers not beleive on online shopping and not purchasing anything online.

 

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